TERMS OF USE

Rules for using the Raptech.ai website.

These Terms of Use explain how visitors may access and use the Raptech.ai website, content, forms, resources, and related online materials. By using this website, you agree to follow these terms.

Last updated: May 19, 2026
Business use only
Plain-English where possible
AT A GLANCE

The short version, in plain English.

The full Terms run 25 sections. If you only read this card, here's what matters most.

This site is informational

Browsing or filling a form doesn't create a customer relationship — that needs a signed agreement.

Use it for business purposes

No scraping, no reverse engineering, no using our content to build competing products.

Content isn't professional advice

Pages are general information. Consult qualified professionals for legal, tax, or financial decisions.

Customer agreements are separate

If you become a Raptech customer, your software and services are governed by a separate written contract.

THE FULL TERMS

The complete rules for using our website.

SECTION 01

Introduction

Welcome to Raptech.ai.

These Terms of Use ("Terms") apply to your access to and use of the Raptech.ai website, including pages, content, forms, resources, case studies, videos, blogs, downloads, and other online materials made available by Raptech Inc. and its related entities ("Raptech," "we," "us," or "our").

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

These Terms apply only to the use of our public website and related online content. If you become a Raptech customer, your use of Raptech software, platforms, implementation services, support services, or paid services will be governed by a separate agreement, order form, proposal, subscription agreement, statement of work, or other written contract.

SECTION 02

About Raptech.ai

Raptech.ai provides AI-powered business software solutions, process automation, implementation support, and related services for businesses seeking customized ERP, CRM, SCM, procurement, inventory, production, project, accounting, finance, and reporting systems.

Information on this website is provided for general business, marketing, educational, and informational purposes. It is not a binding offer unless specifically stated in a signed agreement, formal proposal, quotation, order form, or contract issued by Raptech.

SECTION 03

Eligibility & Business Use

This website is intended for business users, organizations, decision-makers, professionals, and individuals seeking information about Raptech products and services.

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • You have the authority to submit business information on behalf of yourself or your organization.
  • You will use the website only for lawful and appropriate purposes.
  • Any information you submit is accurate to the best of your knowledge.
SECTION 04

Website Content

The content on this website may include:

  • Product and solution descriptions
  • Workflow and process information
  • Industry pages
  • Case studies
  • Blogs
  • Videos
  • FAQs
  • Marketing materials
  • Contact forms
  • Business resources
  • General information about Raptech services

We aim to keep website content accurate and useful. However, we do not guarantee that all content is complete, current, error-free, or suitable for every business situation.

Raptech may update, change, remove, or replace website content at any time without notice.

SECTION 05

No Professional Advice

Website content is provided for general informational purposes only.

Nothing on this website should be treated as legal, tax, accounting, financial, compliance, security, or professional advice.

You should consult qualified professionals before making decisions that require legal, financial, accounting, tax, security, or compliance advice.

SECTION 06

Use of Website Forms

You may submit information through contact forms, discovery call forms, demo forms, inquiry forms, or other website forms.

When submitting a form, you agree that:

  • The information you provide is accurate and not misleading.
  • You have authority to submit business or company information.
  • You will not submit unlawful, confidential third-party, harmful, abusive, or misleading content.
  • Raptech may contact you using the information you provide.
  • Raptech may use submitted information according to our Privacy Policy.

Submitting a form does not create a customer relationship, partnership, contract, or obligation for Raptech to provide services unless a separate written agreement is signed or accepted.

SECTION 07

Privacy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains how Raptech may collect, use, store, disclose, and protect personal and business information submitted through the website or collected through website usage.

Please review the Privacy Policy before submitting personal or business information.

SECTION 08

Intellectual Property

All website content, branding, design elements, text, graphics, icons, images, videos, layouts, logos, trademarks, service marks, case study materials, and other materials on this website are owned by Raptech or used with permission.

You may view, download, or print website content for internal business evaluation or informational purposes only.

You may not, without prior written permission from Raptech:

  • Copy, reproduce, modify, distribute, or publicly display website content for commercial use.
  • Use Raptech logos, trademarks, or brand assets.
  • Create derivative works based on Raptech content.
  • Scrape, harvest, or mass-download website content.
  • Use website content to build competing products, services, datasets, or marketing materials.
  • Remove copyright, trademark, or proprietary notices.

All rights not expressly granted are reserved by Raptech.

SECTION 09

Acceptable Use

You agree not to misuse the website.

You must not:

  • Use the website for unlawful, fraudulent, harmful, or abusive purposes.
  • Attempt to gain unauthorized access to Raptech systems, servers, accounts, or data.
  • Interfere with website security, performance, availability, or functionality.
  • Upload or transmit viruses, malware, harmful code, or disruptive materials.
  • Use bots, scrapers, crawlers, or automated tools to access the website without permission.
  • Submit false, misleading, offensive, confidential, or unauthorized information.
  • Impersonate another person, company, or organization.
  • Use the website to send spam, unsolicited messages, or harmful communications.
  • Reverse engineer, decompile, or attempt to extract source code from any website component.
  • Use the website or content to violate the rights of Raptech, customers, partners, or third parties.

Raptech may restrict, suspend, or block access to the website if we believe these Terms are being violated.

SECTION 10

Third-Party Links

The website may contain links to third-party websites, videos, tools, articles, social media pages, partner resources, or external services.

These third-party sites are not controlled by Raptech. We are not responsible for their content, privacy practices, security, availability, or terms.

Accessing third-party links is at your own discretion and risk.

SECTION 11

Case Studies, Customer References & Results

The website may include customer stories, case studies, implementation examples, quotes, results, or business outcomes.

These materials are provided to show examples of how Raptech has helped specific customers or types of businesses. Results may vary depending on each customer's business process, data quality, implementation scope, adoption, industry, team readiness, and other factors.

Past results do not guarantee future outcomes.

Any customer names, logos, quotes, or case study references are used with permission where required or should be reviewed before publication.

SECTION 12

Product & Service Information

Website pages may describe Raptech's software capabilities, workflows, business functions, industries, implementation approach, AI-powered customization, process intelligence, integrations, and support services.

These descriptions are general and may not represent the exact scope available to every customer.

Final scope, features, deliverables, timelines, fees, implementation requirements, support levels, integrations, and responsibilities will be defined in the applicable proposal, quotation, order form, subscription agreement, statement of work, or written contract.

SECTION 13

AI-Related Content

Raptech may describe AI-powered customization, AI-assisted workflow adaptation, AI-enabled planning, analytics, dashboards, reporting, or related capabilities on the website.

AI-related descriptions are provided for general informational and marketing purposes. Actual AI-supported features, availability, outputs, performance, and limitations may depend on the customer's selected solution, configuration, data quality, implementation scope, and applicable agreement.

Raptech does not guarantee that AI-generated or AI-assisted outputs will always be accurate, complete, error-free, or suitable without review. Customers should review AI-assisted outputs before relying on them for business decisions.

SECTION 14

Availability of Website

We aim to keep the website available and functioning, but we do not guarantee uninterrupted or error-free access.

The website may be unavailable due to:

  • Maintenance
  • Updates
  • Hosting issues
  • Security events
  • Technical problems
  • Internet outages
  • Third-party service disruptions
  • Events outside our control

Raptech is not responsible for losses or damages caused by website downtime, delays, errors, or interruptions.

SECTION 15

Disclaimer of Warranties

The website and its content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Raptech disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of:

  • Accuracy
  • Completeness
  • Reliability
  • Availability
  • Non-infringement
  • Fitness for a particular purpose
  • Merchantability
  • Error-free or uninterrupted operation

Raptech does not warrant that the website will be secure, free from defects, free from viruses, or suitable for your specific business needs.

SECTION 16

Limitation of Liability

To the fullest extent permitted by law, Raptech, its affiliates, directors, officers, employees, contractors, partners, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages arising from or related to your use of the website.

This includes, but is not limited to:

  • Loss of profits
  • Loss of revenue
  • Loss of business opportunity
  • Loss of data
  • Business interruption
  • Loss of goodwill
  • Website downtime
  • Reliance on website content
  • Errors or omissions in website content
  • Third-party links or services

To the fullest extent permitted by law, Raptech's total liability for any claim related to use of the website will not exceed one hundred U.S. dollars (US $100), unless otherwise required by applicable law.

Some jurisdictions do not allow certain limitations of liability. In those cases, limitations apply only to the maximum extent permitted by law.

SECTION 17

Indemnification

You agree to defend, indemnify, and hold harmless Raptech, its affiliates, directors, officers, employees, contractors, partners, licensors, and service providers from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from or related to:

  • Your use or misuse of the website.
  • Your violation of these Terms.
  • Your violation of applicable laws.
  • Information you submit through the website.
  • Your violation of third-party rights.
SECTION 18

No Customer Relationship Created by Website Use

Using the website, submitting a form, downloading content, watching videos, reading case studies, or contacting Raptech does not create a customer relationship, agency relationship, partnership, joint venture, employment relationship, or contractual obligation.

A customer relationship is created only when Raptech and the customer enter into a separate written agreement, subscription agreement, order form, proposal, or statement of work.

SECTION 19

Confidential Information

Please do not submit confidential, proprietary, sensitive, regulated, or third-party confidential information through public website forms unless Raptech has specifically requested it and appropriate protections are in place.

Any information submitted through public forms may be used to respond to your inquiry and evaluate your request, as described in our Privacy Policy.

If you need to discuss confidential business information, request an appropriate confidentiality agreement before sharing sensitive details.

SECTION 20

Changes to These Terms

Raptech may update these Terms from time to time.

When we update these Terms, we will revise the "Last Updated" date at the top of the page.

Your continued use of the website after changes are posted means you accept the updated Terms.

SECTION 21

Termination or Restriction of Access

Raptech may restrict, suspend, or terminate access to the website or any part of it at any time, with or without notice, if we believe:

  • You violated these Terms.
  • Your use creates risk to Raptech, users, customers, partners, or systems.
  • Access restriction is necessary for security, legal, operational, or technical reasons.
  • The website or content is no longer available.

Raptech is not liable for restricting or terminating access to the website.

SECTION 22

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising from or related to these Terms or your use of the website will be handled in the courts located in Delaware, unless a different forum is required by applicable law or agreed in writing.

SECTION 23

Severability

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.

The invalid or unenforceable provision will be interpreted or modified to the extent necessary to make it enforceable while preserving its intended purpose as closely as possible.

SECTION 24

Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices posted on the website, form the entire agreement between you and Raptech regarding your use of the public website.

For customers, separate written agreements will govern access to Raptech software, implementation services, support, subscriptions, and related paid services.

SECTION 25

Contact Us

If you have questions about these Terms of Use, please contact us.

Legal inquiries

legal@raptech.ai

Sales & general inquiries

sales@raptech.ai

UNITED STATES OFFICE

95 Third Street, 2nd Floor
San Francisco, CA 94103
United States
+1 510 246 1523

EUROPE OFFICE

Geraniumstraat 32
Almere, 1338XJ
The Netherlands
+31 619 189 243

INDIA OFFICE

Hubstairs Coworks, No. 882, 883
3rd Floor, 5th Main Rd
3rd Phase, J. P. Nagar
Bangalore, Karnataka 560078
India
+91 99001 93946

QUESTIONS ABOUT THESE TERMS?

Legal language can be dense. Ask us anything.

If anything in these Terms is unclear, or you need a confidentiality agreement before sharing sensitive business information, email us. Real responses from real people.

Email legal@raptech.ai

Or visit our Contact page. We aim to reply within 1 business day.